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Showing posts with label Lending Compliance. Show all posts
Showing posts with label Lending Compliance. Show all posts

Wednesday, February 12, 2020

Monthly Mortgage Compliance - Semi-Annual Opportunity


Message from Jonathan Foxx, Ph.D., MBA 
Chairman & Managing Director
Lenders Compliance Group.
________________________________

Twice each year, we open our doors to new clients to join our family of clientele that use our monthly mortgage compliance support. 

During this discount enrollment period, we discount our already low monthly flat fee. The timeframe to take advantage of this offer ends on March 31st

We offer the discount as an expression of our mission. Let me explain.

When I started Lenders Compliance Group in 2006, there were virtually no other mortgage compliance and risk management companies around. My idea was to offer a team of the top compliance experts at a fraction of the cost it would be to retain any of them individually. At first, it was rough going, because companies had become grudgingly dependent on high fees and high payroll costs. One by one, they joined us and in time Lenders Compliance Group became the preeminent compliance firm in the country.

Of course, soon the copycats popped up, jumping onto what they thought was a big money-making bandwagon. But I said then, as I say now, 'I welcome competition.' The hybridization of compliance firms mystified me at first, such as firms that offered boilerplate policies and procedures for next to nothing but slammed lenders with excessive monthly fees, law firms that previously had no mortgage compliance departments all of a sudden sprung up with their various "compliance divisions," and quality control firms that had no real mortgage compliance experience except for providing QC auditing yet parleyed their client list. Unfortunately, and inevitably, many lenders were chiseled, chastened, but happily came to us. 

Believe it or not - and I have said this many times - we choose our clients as much as they choose us. Not every client is a good fit, and just because they have a lot of money or clout does not mean they are right for us. We seek lenders that are serious about implementing compliance, not trying to find a way to twist a regulation into an unrecognizable shape. We'll sometimes modestly push the compliance envelope, but only so much! If you conduct compliance on the basis of a cost/benefit ratio, you're probably not a good fit for us.

I'm proud of what we've accomplished, and it all began with monthly compliance support. In effect, we become an extension of your office!

We now provide the largest range of compliance services - all of it hands-on, personal, and direct! But we will always stick by our vision to provide a safe and sound approach to monthly compliance.

So, what do you get as a monthly mortgage compliance client? This -

Low Monthly Flat Fee
On-going Compliance Support
Supervised by Directors
Subject Matter Experts
Unlimited Questions
Most Policy Documents
Secure Record Storage
Dedicated Team

If you are a lender that needs cost-effective regulatory compliance guidance relating to mortgage acts, rules, regulations, and Best Practices, and you are committed to safety and soundness, you should contact us. We'll provide independent, reliable, low cost, on-going support to your compliance team!

If you miss out on this opportunity for a reduced fee, we'll be providing the offer again later this year. The deadline is March 31st. But why wait? 

Just contact us and we'll send you a one-page presentation, and you can also speak with me or one of our Directors to discuss your compliance needs. 

If you're interested, we'll give you a simple form to complete that lets us know a little about your organization, so that we can send you an engagement proposal with appropriate pricing, staffing, and scope. We're usually able to get started immediately!

Click the sidebar button or feel free to contact us at your convenience via email, phone, or even leaving a voicemail. 

Email: Compliance@LendersComplianceGroup.com
Phone: 866-602-6660
Voicemail: 866-255-6466

Wishing you all the best!

Tuesday, September 21, 2010

CFPB: First FEDERAL REGISTER Issuance

COMMENTARY: by Jonathan Foxx

Jonathan Foxx, former Chief Compliance Officer of two publicly traded financial institutions, is the President and Managing Director of Lenders Compliance Group, the first full-service, mortgage risk management firm in the country.

_________________________________________

A new era in residential mortgage loan originations has now begun with the issuance of the announcement of a designated transfer date for transferring specific enumerated authorities from the purview of other agencies to the Consumer Financial Protection Bureau.

Our firm has issued Mortgage Compliance Updates and Compliance Alerts relating to the mortgage reform act. We have also opened a new section in our Library for the CFPB, and if you want to read the legislation, that too is available in our Library.

And, as many of you know, I have written extensively on the new mortgage reform legislation and will continue to do so.

You might want to read the following articles, all published in the National Mortgage Professional Magazine, the nation's highly respected magazine devoted to mortgage banking:

    • NOTE: Part II - forthcoming this month in the September edition. Part III - forthcoming in the October edition.

On September 17, 2010, President Obama appointed Elizabeth Warren as an Assistant to the President and a Special Adviser to the Treasury Secretary, with responsibility to establish the CFPB.

Elizabeth Warren was not named the first Director (a five year post that requires Senate confirmation). Given her unique abilities, and the support of the President and Treasury Secretary, there is every reason to believe that she will bring insight, energy, and fairness to the position entrusted to her.

Overview

On September 20, 2010, the very first issuance regarding the Bureau of Consumer Finance Protection (CFPB) was published in the Federal Register.

In accordance with the Consumer Financial Protection Act of 2010 (CFP Act), the Secretary of the Treasury, Timothy Geithner, designated July 21, 2011 as the date for the transfer of functions to the CFPB.

On July 21, 2010, the President signed into law the CFP Act (i.e., Title X of the Dodd-Frank Wall Street Reform and Consumer Protection Act). Section 1062 of the CFP Act, in relevant part, requires the Secretary to designate a single calendar date for the transfer of functions, under section 1061, to the CFPB.

Therefore, on the ''designated transfer date'' of July 21, 2011, certain authorities will be transferred from other agencies to the CFPB, and the CFPB will be able to exercise certain additional, new authorities under the CFP Act and other laws.
Henceforth, we will be tracking CFPB announcements and issuances as well as any Treasury issuances pertaining to the CFPB.

_________________________________________

If you have any questions about this matter,

please email me.

Email Icon

_________________________________________

Highlights

Orderly and Organized Start-Up

  • Congress contemplated that the lead time for the ''orderly implementation'' of the CFPB's functions could range between 6 to 18 months after the date of enactment.
  • To fulfill the statutory goal of an ''orderly and organized startup'' of the new agency, the CFPB should be provided a reasonable period of time to develop its operations and organization prior to the transfer of functions and employees from other agencies.
  • A transfer date of July 21, 2011, 12 months after the date of enactment, will provide the CFPB an appropriate period of time to hire and assign employees to support its new functions, as well as to plan and make important decisions necessary to build a strong foundation for the new agency.

Functions of the CFPB

  • On July 21, 2011, the ''consumer financial protection functions'' currently carried out by the Federal banking agencies, as well as certain authorities currently carried out by the Department of Housing and Urban Development (HUD) and the Federal Trade Commission (FTC), will be transferred to the CFPB.
  • As of July 21, 2011, the CFPB will assume responsibility for consumer compliance supervision of very large depository institutions and their affiliates and promulgating regulations under various Federal consumer financial laws.
  • Within 90 days after July 21, 2011, the transfer of certain employees from six of those agencies to the CFPB must also occur.
  • Effective July 21, 2011, new authorities of the CFPB under subtitle C of the Act, as well as other consumer protection provisions, will become effective.

Intervening Period

  • In the intervening period, the CFPB will lay the groundwork for an efficient transfer and prepare for consumer protection activities after July 21, 2011.
  • For instance, prior to July 21, 2011, the CFPB will:
    • begin to conduct research relating to consumer financial products and services,
    • develop its nationwide consumer complaint response center,
    • plan and take steps to implement the risk-based supervision of non-depository covered persons, and
    • prepare for the opening of outreach offices.
  • Development of the supervision program for certain non-depository covered persons is particularly significant because no Federal agency previously has had the responsibility of supervising these entities, such as payday lenders, mortgage companies, debt collectors, and consumer reporting agencies.
  • Prior to July 21, 2011, the CFPB will begin building the supervision program, including hiring and training examination staff and making preparations necessary to begin a risk-based supervision program.

The CFPB will also work during the intervening period to prepare for the new authorities that will transfer or take effect as of July 21, 2011, for instance by planning the orderly integration of bank, thrift, and credit union examiners from five different Federal agencies and preparing for rulemakings required under the Dodd-Frank Wall Street Reform and Consumer Protection Act.

Visit Library for Issuance

Law Library Image

CFPB: Designated Transfer Date
Federal Register, Vol. 75, No. 181
September 20, 2010

LENDERS COMPLIANCE GROUP is the first full-service, mortgage risk management firm in the country, specializing exclusively in mortgage compliance and offering a full suite of hands-on and automated services in residential mortgage banking.

Thursday, June 10, 2010

Fannie Mae: Credit Reports Prior To Closing

OVERVIEW

Under Fannie Mae’s new Loan Quality Initiative guidelines, there is an affirmation that the lender is responsible for implementing "practices to identify undisclosed liabilities in a transaction."

Thus, it is the lender's responsibility to develop and implement its own business processes to support compliance with Fannie Mae's requirements  through the closing of a transaction.

Fannie Mae has not changed the policy as it relates to credit reports. Credit documents, including the credit report, are valid for 90 days from the date of the report and may not be older than 90 days at time of closing (i.e., the date that the Note is signed by the borrowers).

However, the lender is responsible for confirming and factoring in the undisclosed liabilities that were not present in the loan processing reviews conducted prior to and through to the date of closing.

Therefore, if the lender pulls a new credit report the day before closing and no differences are found compared with the original credit report, the lender is not relieved of representations and warranties for undisclosed liabilities.

Although pulling a new credit report may reduce the lender's risk exposure related to its representations and warranties on undisclosed liabilities, lenders remain responsible for any and all borrower debt up to and concurrent with closing.

HIGHLIGHTS

Actions

●Retrieving a refreshed credit report just prior to the closing date and reviewing it for additional credit lines.

●New vendor services are becoming available to provide borrower credit report monitoring services between the time of loan application and closing - Equifax's Undisclosed Debt Monitoring™ is one example.

●Direct verification with a creditor that is listed on the credit report under recent inquiries to determine whether a prospective borrower did in fact enter into a financial arrangement with the creditor, which may not be listed on the loan application.

●Running a Mortgage Electronic Registration System (MERS®) report to determine if the borrower has undisclosed liens or another mortgage is being established simultaneously.

New P-T-C Credit Report Finds Undisclosed Liabilities

If additional liabilities are discovered prior to closing, the lender must consider any such additional debts of the borrower in the qualification:

●If the lender is using Desktop Underwriter® (DU®) and identifies differences between the new and/or refreshed credit report and the credit report used when underwriting the loan case file through DU, the lender must take appropriate action when information that was not considered by DU might result in a recommendation other than that returned by DU.

Examples of situations in which loan case files should be resubmitted to DU:

     o If additional debt has been incurred and the inclusion of the additional debt would increase the total expense ratio to a level outside the tolerance specified in section B3-2-10, Accuracy of DU Data, DU Tolerances, and Errors in the Credit Report, of the Fannie Mae Selling Guide.

     o If new derogatory information is detected and/or the credit score has materially changed.

Example of a situation in which the lender should not have to resubmit the loan case file to DU would be if credit balances have changed slightly but the change in the total expense ratio remains within the DU Tolerances policy.

VISIT OUR LIBRARY FOR ISSUANCE

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Fannie Mae: Loan Quality Initiative (LQI) Program
FAQs - Update

5/28/10

Wednesday, May 19, 2010

HAMP: APRIL LOAN MODIFICATION REPORT

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Overview

On May 17, 2010, the U. S. Department of the Treasury and the Department of Housing and Urban Development (HUD) released April 2010 data for the Obama Administration's Home Affordable Modification Program (HAMP) showing permanent modifications for almost 300,000 homeowners - an increase of 68,000 or almost 13 percent over March.

New in this month's report is information about servicer-specific conversion rates to permanent modifications and servicer performance in giving homeowners timely decisions. The data show that there is wide variation among servicers in these areas, further demonstrating the need for transparency regarding servicer performance.

Highlights

Almost 300,000 permanent modifications -
An Increase of 68,000

  • Borrowers in permanent modifications are experiencing a median payment reduction of 36%, more than $500 per month.
  • Over 68,000 trial modifications converted to permanent modifications in April, an increase of almost 13% from March.

Servicers Begin to Require Upfront Documentation

  • In order to comply with Treasury guidelines that take effect on June 1, in March 2010 servicers began collecting upfront documentation from borrowers prior to initiating new trial modifications.
  • Treasury is monitoring servicer performance closely to ensure that borrower demand is met and that servicers are reviewing modification requests in a timely manner.

Resolutions to Borrowers
Who Entered Trials Before January 1, 2010

  • Common causes of cancellations include missed trial payments and incomplete or unverifiable documentation.

New This Month
Conversion Rates By Servicer

  • Servicers show wide variation in conversion rates as measured against trials eligible to convert.
  • Servicers who started trials with verified documents generally posted higher conversion rates than servicers who allowed borrowers to enter trials with stated income. With recent Treasury guidance, all servicers are now verifying borrower documents before trial start.
  • Using stated income upon trial starts, the four largest participating servicers have conversion rates below 30%.

New This Month
Aged Trial Modifications by Servicer

  • Servicers show wide variation in completing timely decisions on trial modifications.

Visit Our Library

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Making Home Affordable Program
Servicer Report
April 2010 (05/17/10)

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Monday, October 19, 2009

The CFPA Controversy: Asking the Tough Questions

by Jonathan Foxx

Jonathan Foxx, former Chief Compliance Officer of two publicly traded financial institutions, is the President and Managing Director of Lenders Compliance Group.

As published in the October 2009 Edition of National Mortgage Professional Magazine.

The Consumer Financial Protection Agency (CFPA) is on the way and its gestation stage will not be as long as many expect.[1] Although its nascence will endure the inevitable crucible of politics churned out by the Congress, federal and state regulatory bodies, bank and non-bank industry lobbyists, and eminent legal scholars,[2] the actors in this drama seem to argue, at one extreme, for a CFPA with robust oversight and regulatory enforcement authorities, and, at the other extreme, some kind of oversight agency that reviews financial products and consumer protection statutes, but without the authority to create new guidelines or enforce such protections. What is coming could be a witches’ brew of regulatory authorities migrated from various existing regulatory venues, along with a red hot dash of new authorities especially aimed at regulating the non-bank industry. The Consumer Financial Protection Agency Act of 2009 (Act), H.R. 3126, is viewed by politicians and many in the main stream media as the antidote to preventing another toxic “mortgage meltdown.” [3]

Whatever newly legislated agency we are eventually confronted with, it is important to understand the implications of the many features being suggested for the CFPA. There are cogent arguments on both sides of this issue, given industry orientation and political bias. More deliberative, though, would be to ask some tough (and perhaps disturbing) questions, the answers to which will help us to evaluate the proposed and even final legislative results. It’s time to ask those tough questions now, however impolitic they may seem, in order to be able to evaluate the import of the legislation. What follows is a set of probing questions, along with some tentative answers, that should help us to manage our expectations for the CFPA.

Will the CFPA improve the current regulatory framework?

Recent events have demonstrated that the existing regulatory framework is either dysfunctional or in need of a complete overhaul. In many cases, just enforcing current regulations might have stemmed or slackened the mortgage crisis; however, there were challenges for which the regulations were not adequately responsive. The Obama Administration announced its intention to revamp the regulatory framework.[4] In a white paper, wistfully titled Financial Regulatory Reform - A New Foundation: Rebuilding Financial Supervision and Regulation[5] (Plan), the Administration suggested new regulatory schemes to prevent a recurrence of another financial crisis. Admitting that the “government could have done more” to prevent the crises that ensued throughout the financial system, the Plan declares:

“We must build a new foundation for financial regulation and supervision that is simpler and more effectively enforced, that protects consumers and investors, that rewards innovation and that is able to adapt and evolve with changes in the financial market.”[6]

Some believe that any improvement is better than no improvement at all. Given the dismal enforcement of existing regulatory mandates, there seems to be some systemic dysfunction. Indeed, a “report card,” issued by the House Financial Services Committee, demonstrated “the poor record of the Federal Reserve in using the tools provided by Congress to protect consumers from abusive financial industry practices,” and asserting that “consumer protection has long been overlooked by federal regulators, and their motivation to protect consumers has been driven more by congressional pressure rather than a sense of duty to protect the American public.” [7]

The basis for creating the CFPA rests on the assertion that “as abusive practices spread, particularly in the market for subprime and nontraditional mortgages, our regulatory framework proved inadequate in important ways.”[8] Systemic risk is supposed to be remedied through the CFPA by consolidating into it certain authorities from other regulatory bodies as well as by having it raise the standards between and among financial intermediaries.

Will regulatory consolidation lead to greater consumer financial protections?

It should be noted that there are three (3) areas of divergence between the Act and the Plan. First, the Act does not transfer oversight and enforcement authority over the Community Reinvestment Act to the CFPA;[9] second, the Act does not eliminate the thrift charter, and, by extension, the Office of Thrift Supervision; and third, the Act makes reference to “the head of the agency responsible for chartering and regulating national banks”[10] but not an oversight supervisor. However, the Plan calls for the transfer of CRA enforcement authority to the CFPA, eliminates the thrift charter (converting thrifts to state or national banks),[11] and suggests the establishment of a National Bank Supervisor.

Consolidation of regulatory authorities will be considerable. The Plan is actually proposing to transfer and consolidate within the CFPA primary enforcement authority over the consumer financial protection functions currently performed by the Federal Reserve's Board of Governors, the Office of the Comptroller of the Currency (OCC), the Office of Thrift Supervision (OTS), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA) and the Federal Trade Commission (FTC). This includes exclusive authority over all related research, rulemaking, guidance, supervision, examination and enforcement activities.

At least sixteen (16) existing consumer protection laws will be included in the transfer, giving new exclusive rulemaking and examination authority to the CFPA. These laws include:

  • Alternative Mortgage Transaction Parity Act (AMTPA)[12]
  • Community Reinvestment Act (CRA)[13]
  • Consumer Leasing Act (CLA)[14]
  • Electronic Funds Transfer Act (EFTA)[15]
  • Equal Credit Opportunity Act (ECOA)[16]
  • Fair Credit Billing Act (FCBA)[17]
  • Fair Credit Reporting Act (except with respect to sections 615(e), 624 and 628) (FCRA)[18]
  • Fair Debt Collection Practices Act (FDCPA)[19]
  • Federal Deposit Insurance Act, subsections 43(c) through 43(f)(12) (FDIA)[20]
  • Gramm-Leach-Bliley Act, sections 502 through 509 (GLBA)[21]
  • Home Mortgage Disclosure Act (HMDA)[22]
  • Home Ownership and Equity Protection Act (HOEPA)[23]
  • Real Estate Settlement Procedures Act (RESPA)[24]
  • SAFE Mortgage Licensing Act (S.A.F.E. Act)[25]
  • Truth in Lending Act (TILA)[26]
  • Truth in Savings Act (TISA)[27]

Although the CFPA would be assigned primary authority to enforce these laws, other federal regulators, including the banking agencies and the Federal Trade Commission, would retain overlapping, secondary enforcement authority over certain requirements. And state attorneys general would be empowered to enforce federal laws under the CFPA (subject to any existing limitations in the laws to be transferred to the CFPA's authority). State consumer financial protection laws would not be preempted, except to the extent that they are inconsistent with federal law (although such state laws could be stricter than the federal laws, in which case they would not be preempted by federal law).

A quick look at the list of affected laws indicates that the CFPA’s authorities will be coming for the most part from federal banking statutes. Therefore, this begs the question: how does it benefit the consumer by transferring these existing authorities from their current regulators, who already are or should be enforcing these laws, to a new primary regulator to do the very same enforcement measures? Two views are generally held in response. The first maintains that there is an inherent conflict between encouraging institutional profitability and availability of credit, but also offering risky, complex, and high cost loans to borrowers which can, at times, lead to abuse. An opposing view would be that adding yet another layer of regulatory control does nothing really to alter the fact that broad and robust measures of consumer protection are already in place. Presumably, the CFPA’s mandate should be over time to eliminate bureaucratic waste and duplicative procedures, and bring about the further streamlining of authorities. The goal, apparently, would be to create an agency that has the capacity to proactively enforce existing and new powers as well as respond quickly and deliberately to critical financial conditions.

Does the CFPA thwart financial innovation?

Winston Churchill wrote that “if you have ten thousand regulations you destroy all respect for the law.” One might also add, perhaps, that you could destroy all respect for innovation as well! At least that is the argument against allowing the CFPA to regulate consumer financial products. Both price discovery and innovation in financial products often come through the arbitrage created in a dynamic and open market. Although a regulator might have no immediate concerns with respect to the exercise of its prudential function, such exceptional, dynamic market activities as price discovery and innovation could be viewed with much apprehension by an agency whose specific mandate is to provide consumer protection.

The debacle is made even more clear when the Plan advocates for a “plain vanilla” financial product – whatever that is supposed to mean! Presumably, this is a financial product which offers the legislation’s motifs of transparency, simplicity, fairness, accountability, and access to all.[28] These types of products could be “standardized” fixed term mortgages without prepayment penalties, and would require financial institutions to offer them alongside the institution’s other products. Such standards are “simpler and have straightforward pricing,” and these products are to be disclosed “prominently, alongside whatever other lawful products” a provider chooses to offer.[29]

The premise, of course, is that there is no efficient market upon which to base a regulatory framework. To put it bluntly, the need to codify the “plain vanilla” product and promulgate its regulatory management through an oversight agency is a rejection of the consumer as a rational, informed actor in the marketplace. It is an embracing of the rule that consumers need to be protected from themselves and regulations provide that protection. However, it is often the case that regulations must necessarily exclude certain activities, even though it may include other activities. What may be excluded, though, could be the very kinds of innovations that allow a market to evolve, grow, and be responsive to public need. The dampening effect of restrictive, consumer protection regulations might eventually leave the consumer with less financial options. Unexpected consequences, as we all should have learned recently, cannot be regulated away.

Evaluating the CFPA: Key Questions

There are other components to the CFPA legislation that could derivatively impact many aspects of the mortgage industry. The Plan is complex, nuanced, and far-reaching. For example, the preemption provisions in the Act itself, if narrowly interpreted, could have a detrimental effect on a bank’s financial products and services on a multi-state basis, thereby increasing administrative costs. On the other hand, if the CFPA broadly interprets its authorities, the same provisions could lead to multi-state companies having a single set of rules, thereby depriving consumers of the kinds of full protection from predatory products that they otherwise would be receiving under a state’s own statutory framework.

The complexity of this new legislation – especially because it creates a new government agency – is structured to provide the following five (5) stated objectives:[30]

1. Promote robust supervision and regulation of financial firms.

2. Establish comprehensive supervision of financial markets.

3. Protect consumers and investors from financial abuse.

4. Provide the government with the tools it needs to manage financial crises.

5. Raise international regulatory standards and improve international cooperation.

The means by which the CFPA accomplishes the above-enumerated objectives will determine both its longevity and efficacy. Nevertheless, how will you evaluate the implications of the Consumer Financial Protection Agency Act of 2009, as it makes its way through committees, hearings, votes, and eventually to the President’s desk? Your answers to the following five questions can guide your judgment. Will the CFPA:

A. Improve the transparency and fairness of financial products and services?

B. Provide transparent and uniform enforcement of regulations?

C. Focus on the safety of credit products, features, and practices?

D. Protect consumers from discriminatory, deceptive, or fraudulent loans?

E. Contribute to long-term sustainability of lenders and the economy as a whole?

Each member of the mortgage industry will need to research and answer these questions individually, and, as market participants, decide collectively how to prepare for the substantial and fundamental changes soon to become the law of the land.


[1] Foxx, Jonathan: The Birth of an Agency, in National Mortgage Professional Magazine, Volume 1, Issue 5, September 2009, pp. 24-27

[2] On September 29, 2009, more than seventy law scholars who teach in fields related to consumer law and banking law issued a detailed “Statement of Support” demonstrating their strong views in favor of passing H. R. 3126 and the creation of the CFPA. Hyperlink: http://law.hofstra.edu/pdf/Media/consumer-law%209-28-09.pdf

[3] Consumer Financial Protection Agency Act of 2009, House Bill 3126. The Financial Services Committee in the House, chaired by Barney Frank (D-MA), commenced hearings on the CFPA in September 2009.

[4] U.S. Department of Treasury, June 17, 2009, TG-175: President Obama to Announce Comprehensive Plan for Regulatory Reform.

[5] Financial Regulatory Reform – A New Foundation: Rebuilding Financial Supervision and Regulation, issued by the U.S. Department of Treasury on June 17, 2009, and updated on August 11, 2009.

[6] Ibid. p. 2.

[7] The Federal Reserve’s Record on Consumer Protection, issued by House Financial Services Committee, Chairman Barney Frank (D-MA). Press Release: September 23, 2009.

[8] Op.cit. 5, p. 55.

[9] H.R. 3126 § 101(16).

[10] H.R. 3126 § 112(a).

[11] Opt.cit. 3, pp.30-31.

[12] 12 U.S.C. §§ 3801 et seq.

[13] 12 U.S.C. §§ 2901 et seq. Not included as an “Enumerated Consumer Law” in H.R. 3126, but enforcement authority over this Act is transferred to the CFPA. H.R. 3126 § 184(b)(2).

[14] 15 U.S.C. §§ 1667 et seq. Not specifically referenced in H.R. 3126’s definition of “Enumerated Consumer

Law, but enforcement authority over this Act is transferred to the CFPA. H.R. 3126 § 184(b)(2).

[15] 15 U.S.C. §§ 1693 et seq.

[16] 15 U.S.C. §§ 1691 et seq.

[17] 15 U.S.C. §§ 1666-1666j. Not specifically referenced in H.R. 3126’s definition of “Enumerated Consumer

Law;” but enforcement authority over this Act is transferred to the CFPA. H.R. 3126 § 184(b)(2).

[18] 15 U.S.C. §§ 1681 et seq.; and, 15 U.S.C. §§ 1681m(e), 1681s-3, 1681w.

[19] 15 U.S.C. §§ 1692 et seq.

[20] 12 U.S.C. § 1831t(c)-(f).

[21] 15 U.S.C. §§ 6802-6809.

[22] 12 U.S.C. §§ 2801 et seq.

[23] 15 U.S.C. § 1639.

[24] 12 U.S.C. §§ 2601-2610.

[25] 12 U.S.C. §§ 5101-5116.

[26] 15 U.S.C. §§ 1601 et seq.

[27] 12 U.S.C. §§ 4301 et seq.

[28] Op.cit. 5, pp. 63-67.

[29] Op.cit. 5, p. 15

[30] Op.cit. 5, pp. 3-4.

Monday, September 21, 2009

The Birth of an Agency: Consumer Financial Protection Agency

by Jonathan Foxx

Jonathan Foxx, former Chief Compliance Officer of two publicly traded financial institutions, is the President and Managing Director of Lenders Compliance Group.

As published in the September 2009 Edition of National Mortgage Professional Magazine.

We are about to get a new federal agency. Historically speaking, federal agencies come into existence infrequently. A recent agency, the Financial Crimes Enforcement Network (FinCEN), was founded in 1990. Yet, the Federal Aviation Administration (FAA) was founded in 1958, the Food and Drug Administration (FDA) came into existence in 1937, and the Federal Reserve in 1913. The Federal Deposit Insurance Corporation (FDIC) was founded 76 years ago. Often federal agencies are founded as a reaction to, rather than in anticipation of a crisis. Regulation follows where the supposedly unpredictable has happened. But there is a kind of arrogance about our ability to predict, given our proclivity to believe narratives, basing our actions on retrospective considerations, or relying solely on precedent to foresee the future. Regulation follows where the dangerously obvious has been obscured by the opacity of politics and power. We seek the comfort of a government protector, a means to be kept safe (or safer) when we take an airline flight, eat our food, ingest our medicine, bank our money, or borrow money to buy a home. And when the protector fails to protect, as when the Securities and Exchange Commission (SEC), founded in 1934, fails to enforce existing regulations, resulting in the loss of billions of investors’ dollars in a ponzi scheme, the government’s response is still reactive – still not anticipatory – and thus likely to result in many more regulations.

We are about to get a new agency, called the Consumer Financial Protection Agency (CFPA),[1] yet another reactive response to the dangerously obvious. There will be turf wars between the federal agencies to keep their respective, existing authorities away from the CFPA; there will be debates about what and who will be regulated; and politics and power will work very hard to obscure the facts and muddle the solutions. Though congress will now debate when it will become law and how much authority it will have, the CFPA is on the way. As it makes its ascent on the regulatory horizon, let’s take a close look at what we have been told about it.

The Treasury released a white paper, on June 17, 2009, in tandem with President Obama’s announcement of a comprehensive plan for regulatory reform. Entitled Financial Regulatory Reform - A New Foundation: Rebuilding Financial Supervision and Regulation [2](Plan), the proposal outlines the Administration’s requirements to reform the U.S. financial regulatory system. If adopted in its entirety, this robust and complicated document will become the blueprint for significant changes to the financial world.[3] The goal of the Plan is to remediate the following four (4) perceived, regulatory deficiencies that purportedly caused the recent financial crisis: (1) regulators imposed insufficient capital and liquidity requirements (off-balance sheet and trading assets); (2) regulators did not take into account the harm that the failure of a large, complex financial institution could have on the economy; (3) supervisory authority of large firms was granted among many agencies and amongst a number of bank charter types, causing industry fragmentation and uncoordinated oversight between the regulators; and, (4) insufficient or no specific oversight of significant non-bank financial enterprises such as investment banks, money market funds, hedge funds, lenders, mortgage originators, and other private pools of capital. It is this fourth regulatory deficiency that meets the mortgage industry directly and unequivocally through the creation of the CFPA.[4]

A New Framework

The fourth aspect of the Plan, indicated above, centers on building a consumer protection agency to oversee the kinds of financial products heretofore outside of the purview of banking regulations. Such products as non-traditional and subprime mortgages, it is alleged, were often unsuited for consumers’ needs. Banks and thrifts offered these products, leading to widespread abuse. The Plan, in effect, asserts that the mission of federal and state bank regulators to promote safety and soundness potentially conflicts with consumer protection goals. Thus, the remedy proposed is a new framework, consisting of regulatory, legislative, and administrative reforms. Its goal will be to “reduce gaps in federal supervision and enforcement; improve coordination with the states; set higher standards for financial intermediaries; and promote consistent regulation of similar products.”[5] This single, regulatory agency, to be known as the Consumer Financial Protection Agency, will be a federal consumer advocacy agency, focused on consumer protection with respect to financial products and services. By becoming the primary federal financial consumer protection supervisor, the new agency is expected to provide accountability. The Plan seeks for the agency broad authorities to enable the fulfillment of its mission, such as by expanding jurisdictions and implementing new regulatory guidelines to eliminate abuse, extending even to providing new authorities to the Federal Trade Commission (FTC) and the Securities and Exchange Commission (SEC).

The CFPA Structure

The Plan’s recommendations to implement the CFPA are premised on granting “consolidated authority over the closely related functions of writing rules, supervising and examining institutions’ compliance, and administratively enforcing violations,” with the goal being to “reduce gaps in federal supervision; improve coordination among the states; set higher standards for financial intermediaries; and promote consistent regulation of similar products.” [6]

There are eleven (11) features of the Plan, which can be summarized in the following table.[7]

Proposal

Purpose

Authorities and Benefits

1) A single primary federal consumer protection supervisor to protect consumers of credit, savings, payment, and other consumer financial products and services, and to regulate providers of such products and services.

Better promote accountability and help prevent regulatory arbitrage. Federally supervised institution no longer able to choose its supervisor based on any consideration of real or perceived differences in agencies’ approaches to consumer protection supervision and enforcement.

Supervisory, examination, and enforcement authority. Should have the ability to act comprehensively to address emerging consumer protection concerns.

2) Broad jurisdiction to protect consumers in consumer financial products and services such as credit, savings, and payment products.

Consumers have the information they need to make responsible financial decisions, and be protected from abuse, unfairness, deception, or discrimination. Markets operate fairly and efficiently with room for sustainable growth and innovation, and traditionally underserved consumers have access to lending, investment and financial services.

Jurisdiction covers consumer financial services and products (i.e., credit, savings, and payment products) as well as institutions that issue, provide, or service these products and provide services to the entities providing the financial products.

3) An independent agency with stable and robust funding.

Director and a Board, with the Board representing a diverse set of viewpoints and experiences. At least one seat on the Board reserved for the head of a prudential regulator.[8] A stable funding stream could come in part from fees assessed on entities and transactions.

Appointments and compensation of officers and professional, financial, and technical staff on terms commensurate with those currently used by other independent financial regulatory agencies.

4) Sole rulemaking authority for consumer financial protection statutes, as well as the ability to fill gaps through rule-making.

Sole authority extends to promulgating and interpreting regulations under existing consumer financial services and fair lending statutes (i.e., Truth in Lending Act (TILA), Home Ownership and Equity Protection Act (HOEPA), Real Estate Settlement and Procedures Act (RESPA), Community Reinvestment Act (CRA), Equal Credit Opportunity Act (ECOA), and Home Mortgage Disclosure Act (HMDA), and the Fair Debt Collection Practices Act (FDCPA).

Rulemaking authority under any future consumer protection laws addressing the consumer credit, savings, collection, or payment markets. Broad authority to adopt tailored protections – such as disclosures or restrictions on contract terms or sales practices – against unfairness, abuse, or deception, subject to the notice and comment procedures of the Administrative Procedure Act.

5) Supervisory and enforcement authority and jurisdiction over all persons covered by the statutes that it implements, including both insured depositories and the range of other firms not previously subject to comprehensive federal supervision. Work with the Department of Justice to enforce the statutes under its jurisdiction in federal court.

- Supervisory, examination, and enforcement authority over all entities subject to its regulations, including regulations implementing consumer protection, fair lending, and community reinvestment laws (i.e., Community Reinvestment Act (CRA)), as well as entities subject to selected statutes for which existing rule-writing authority does not exist or is limited (i.e., Fair Housing Act to the extent it covers mortgages, the Credit Repair Organization Act, the Fair Debt Collection Practices Act, and provisions of the Fair Credit Reporting Act).

- Promote compliance by publishing supervisory guidance indicating how it intends to administer the laws it implements.

- Able to use other tools to promote compliance, such as publishing best and worst practices based on surveys, mystery shopping, and information collected from supervision and investigations.

- Assumes all responsibilities from the federal prudential regulators for supervising banking institutions for compliance with consumer regulations (federal or state chartered). Jurisdiction extends to bank affiliates that are not currently supervised by a federal regulator.[9]

- Interaction between itself and all prudential regulators of major matters and share confidential examination reports with them, with action taken by the CFPA or regulators.

- Supervisory and enforcement authority over nonbanking institutions, including enforcement powers (with subpoena authority), over nonbanking institutions within its jurisdiction.

- Able to request that the U.S. Attorney General bring any action necessary to enforce its subpoena authority or to bring any other enforcement action on its behalf in the appropriate court.

6) Regulatory Reviews:

- Pursue measures to promote effective regulation, including conducting periodic reviews of regulations, an outside advisory council, and in coordination with the Council.[10]

- Establish an outside advisory panel, akin to the Federal Reserve’s Consumer Advisory Council, to promote the CFPA’s accountability and provide useful information on emerging industry practices.

Required to complete a regulatory study of each newly enacted and existing regulation at least every three (3) years after the effective date, to assess the effectiveness of enacted regulation, and allowing public comment on recommendations for expanding, modifying, or eliminating a regulation.

Interact with other agencies through the Council to promote consistent treatment of similar products and to assure no product goes unregulated merely because of uncertainty over jurisdiction. Through the Council, coordinate efforts with the SEC, the CFTC, and other state and federal regulators to promote consistent, gap-free coverage of consumer and investor products and services. Agencies required to report their work to Congress.

7) Strong rules promulgated to serve as a floor, not a ceiling. States have the ability to adopt and enforce stricter laws.

Federally chartered institutions to be subject to nondiscriminatory state consumer protection and civil rights laws to the same extent as other financial institutions. States to be able to enforce these laws, as well as regulations of the CFPA, with respect to federally chartered institutions, subject to appropriate arrangements with prudential supervisors.

States to have concurrent authority enforce regulations of the CFPA. CFPA promulgated federal rules under a pre-existing statute or its own organic rulemaking authority should override weaker state laws, but states should be free to adopt stricter laws. With respect to state banks supervised by a federal prudential regulator, the CFPA to be the primary consumer compliance supervisor at the federal level.

8) Coordination of enforcement efforts with the states.

Maintain consistency among fifty states’ supervisory and enforcement efforts. The CFPA assumes responsibility for federal efforts to help the states unify and strengthen standards for registering and improving the quality of providers and intermediaries.

Authorized to establish or facilitate registration and licensing regimes for other financial service providers and intermediaries (i.e., debt collectors, debt counselors or mortgage modification companies). The CFPA and state enforcement agencies to use registration systems to help weed out bad actors.

9) A wide variety of tools to enable it to perform its functions effectively:

Research and Data

Complaints

Financial Education

Community Affairs

- Research and Data: Information used to improve regulations, promote compliance, and encourage community development.

- Complaints:

Responsible for collecting and tracking complaints about consumer financial services and facilitating complaint resolution with respect to federally-supervised institutions. States retain primary responsibility for tracking and facilitating resolution of complaints against other institutions.

- Financial Education: Streamline existing financial literacy, educate consumers about financial matters, improve their ability to manage their own financial affairs, and make their own judgments about the appropriateness of certain financial products.

- Community Affairs:

Promote community development investment, fair and impartial access to credit.

Engage in a wide variety of activities to help financial institutions, community-based organizations, government entities, and the public understand and address financial services issues that affect low and middle-income people across various geographic regions.

10) Improve incentives for compliance by restricting or banning mandatory arbitration clauses.

Gather information and study mandatory arbitration clauses in consumer financial services and products contracts to determine to what extent, and in what contexts, they promote fair adjudication and effective redress. If CFPA determines that mandatory arbitration fails to achieve these goals, establish conditions for fair arbitration, or, if necessary, ban mandatory arbitration clauses in particular contexts, such as mortgage loans.

Authority to restrict or ban mandatory arbitration clauses, since consumers often waive their rights to trial when signing form contracts in taking out a loan, and that a private party dependent on large firms for their business will decide the case without offering the right to appeal or a public review of decisions.

11) The Federal Trade Commission (FTC) given better tools to protect consumers.

FTC retains authority for dealing with fraud and sale of services like advance fee loans, credit repair, debt negotiation, and foreclosure rescue/loan modification fraud.

CFPA authority is in coordination with FTC, with FTC remaining the lead federal consumer protection agency on matters of data security. Front-end privacy protection on financial issues moved to the CFPA.[11]

Disclosures

The Plan suggests a “proactive” approach to consumer disclosures, with an emphasis on transparency, consisting of three (3) dimensions:

1) Make mandatory disclosure forms clear, simple, and concise, and test them regularly.

2) Require that disclosures and other communications with consumers be reasonable.

3) Use technology to make disclosures dynamic and relevant to the individual consumer.

The CFPA would be authorized to require that all disclosures and other communications with consumers be reasonable, balanced in their presentation of benefits and clear and conspicuous in their identification of costs, penalties and risks. Consequently, the Plan calls for all mandatory disclosure forms to be clear, simple and concise. (The CFPA would determine which risks and costs should be highlighted.) The Plan also recommends that the CFPA establish standards and procedures for testing disclosures (including immunity from liability) for providers of consumer financial products and services. A reasonable communication would balance the presentation of risks and benefits and have a clear and conspicuous description of significant product costs and risks. This standard would apply to communications with customers, marketing materials, and all mandatory disclosures.

The CFPA would be authorized to implement a process under which a provider, “acting reasonably and in good faith,” could obtain the equivalent of a “no-action” letter for disclosures and other communications for new products. (For example, the CFPA could adopt a procedure under which a provider petitions the CFPA for a determination that its product’s risks were adequately disclosed by the mandatory model disclosure or marketing materials. The CFPA could approve use of the mandatory model or marketing materials, or provide a waiver, admissible in court to defend against a claim, for varying the model disclosure.) Violations would be subject only to administrative action, rather than civil liability.

Finally, the Plan recommends utilizing technology to improve disclosures, such as requiring Internet (on-line) calculators to compare the overall cost of a mortgage. The CFPA is expected also to promote adoption of innovations in point-of-sale technology (i.e., allowing consumers who use a credit card to choose a payment plan for the purchase).

Simplicity

The Proposal recommends that the CFPA be authorized to define standards for “plain vanilla” products, such as “standardized” fixed term mortgages without prepayment penalties, and require financial institutions to offer such “plain vanilla” products alongside the institution’s other products. Such standards are to be “simpler and have straightforward pricing,” and these products are to be disclosed “prominently, alongside whatever other lawful products” a provider chooses to offer.

Higher Cost Loans

The CFPA would assume responsibility for the Federal Reserve Board regulations that impose extra protections and higher penalties on alternative or higher cost loans. For instance, the CFPA could be authorized to add other mortgage types to the class of products that receive additional scrutiny, leaving only products which meet the “plain vanilla” standards in the less scrutinized class. And the CFPA would be empowered to impose a strong warning label on alternative products, require applicants to fill out a financial experience questionnaire, or mandate that providers obtain a written opt-out to “plain vanilla” products.

A New Fairness Doctrine

The CFPA would have the authority to regulate unfair and deceptive acts or practices for all credit, savings, and payment products. The Proposal also calls for the CFPA to have the authority to address overly complex financial contracts.

Perhaps this should be called the New Fairness Doctrine. It consists of the following three (3) authorities, in which the CFPA is authorized to:

1) Regulate unfair, deceptive, or abusive acts or practices.

2) Impose empirically justified and appropriately tailored duties of care on financial intermediaries.

3) Apply consistent regulation to similar products.

The CFPA could ban certain practices, such as prepayment penalties, for certain types of contracts or payments to mortgage originators, including Yield Spread Premiums, if disclosures were found to be an inadequate protection. The CFPA could also adopt a “life of loan” approach to mandate consumer protections through the servicing and loss mitigation stages of the loan. Indeed, the Plan even suggests that the CFPA could consider requiring mortgage originators to receive a portion of their compensation over time, contingent on loan performance, rather than in a lump sum at the time of origination.

There are recommendations in the Plan to grant the CFPA the authority to impose “duties of care” on financial intermediaries (i.e., a duty of ‘best execution’ on mortgage brokers with respect to available mortgage loan types and pricing). The Proposal also calls for the CFPA to apply consistent regulation to similar products, taking into consideration “consumer perceptions” of such products.

Community Reinvestment Act (CRA) and Access

As described in the above-outlined table, a key feature of the CFPA would be the administration of the CRA, and the Plan recommends that the CFPA should have sole authority to evaluate financial institutions for CRA compliance. This is in keeping with the claim that a critical part of the CFPA’s mission is to promote access to financial services, especially households and communities that traditionally have had limited access.

The CFPA, therefore, would now determine if a financial institution had a record of meeting the lending, investment, and services needs of its community under the CRA, and in connection with the approval of a merger application by the institution’s prudential supervisor. Additionally, the Plan calls for the CFPA to maintain a fair lending unit with attorneys, compliance specialists, economists, and statisticians; and, importantly, it is to have primary fair lending jurisdiction over federally supervised institutions, and concurrent authority with the states over other institutions. To promote fair lending, the CFPA would have the authority to collect data on mortgage and small business lending, including expanding the required data to be reported under HMDA. Critical new fields would be added to HMDA data, such as a universal loan identifier that permits tying HMDA data to property databases and proprietary loan performance databases, or a flag for loans originated by mortgage brokers, or information about the type of interest rate (i.e., fixed vs. variable).

Reinforcing Consumer Protection

By creating the CFPA, the Administration hopes to bring new means to bear on consumer protection, allowing it broad authority to implement its initiatives through various enforcement mechanisms. There are five (5) principles that guide its formation: transparency, simplicity, fairness, accountability, and access.[12] To accomplish these principles, consumer protection mandates will be transferred to the CFPA from the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), Board of Governors of the Federal Reserve System (FRB), Office of Thrift Supervision (OTS), Federal Trade Commission (FTC), and the National Credit Union Administration (NCUA). The regulations impacted by the CFPA’s new authorities will include the Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA) (except sections 615(e), 624, and 628), Alternative Mortgage Transaction Parity Act (AMTPA), Electronic Funds Transfer Act (EFTA), Fair Debt Collection Practices Act (FDCPA), Federal Deposit Insurance Act (FDIA) (subsections 43(c) through (f)), the Gramm-Leach-Bliley Act (GLBA) (sections 502 through 509), Home Mortgage Disclosure Act (HMDA), Community Reinvestment Act (CRA), Real Estate Settlement Procedures Act (RESPA), Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act), Truth in Lending Act (TILA), and the Truth in Savings Act (TISA). Given such broad and sweeping responsibilities and authorities, the new Consumer Financial Protection Agency will bring about new modalities of regulatory guidance and enforcement methodologies, fundamentally altering the financial products and services industries.


[1] Consumer Financial Protection Agency Act of 2009, House Bill 3126

[2] U.S. Department of Treasury, June 17, 2009, TG-175: President Obama to Announce Comprehensive Plan for Regulatory Reform.

[3] Examples of substantial revisions, to name but two, include altering or eliminating the so-called “functional regulation” regime of the Gramm-Leach-Bliley Act (1999) and the interstate branching approval process of the Riegle-Neal Interstate Banking and Branching Efficiency Act (1994).

[4] The discussion provided herein is based on a review of the Financial Regulatory Reform – A New Foundation: Rebuilding Financial Supervision and Regulation, issued by the U.S. Department of Treasury on June 17, 2009, and updated on August 11, 2009.

[5] Ibid. Pg. 55

[6] Ibid. Pg. 56

[7] Ibid. Pp. 57-63

[8] Prudential regulation is regulation of deposit-taking institutions and supervision of the conduct of these institutions and set-down requirements that limit their risk-taking. The aim of prudential regulation is to ensure the safety of depositors' funds and keep the stability of the financial system.

[9]In a departure from the current framework of federal bank charter preemption of state laws, the Plan recommends that federally-chartered institutions be subject to nondiscriminatory state consumer protection and civil rights laws to the same extent as other financial institutions. States would have the ability to enforce these state laws against federally-chartered institutions as well as state-chartered institutions and the ability to enforce the regulations of the CFPA against federally-chartered institutions.

[10] To address the need for coordinated agency oversight and identification of emerging risks, the Plan would create a Financial Services Oversight Council (Council). The Secretary of Treasury would serve as the Council’s Chairman, and membership would include representatives of a many agencies, including the SEC, the Commodity Futures Trading Commission (CFTC), the Federal Housing Finance Agency (FHFA), and the new federal banking and consumer protection agencies proposed in the Plan itself.

[11] It is asserted that the FTC has a clear mission to protect consumers but generally lacks jurisdiction over the banking sector and has limited tools and resources to promote robust compliance of nonbank institutions. To quote the Plan itself, “mortgage companies not owned by banks fall into a regulatory ‘no man’s land’ where no regulator exercises leadership and state attorneys general are left to try to fill the gap.” Op. Cit. Note 3, Pg. 56.

[12] Strengthening Consumer Protection, a synopsis of the five principles, is available on the FinancialStability.gov website. It is one of several Additional Resources to the Plan.